Rice Ticketing Auto-Renew Process
Rice Athletics is transitioning to a new Auto-Renew Process for Season Tickets. Please review the information below for our new process and why we are doing it.
Why are we transitioning to Auto-Renew?
Auto-Renew eliminates multiple calls and emails to you for the renewal of your tickets. It also frees up our staff members to find new Owl fans to create the best environment for our student-athletes and you. We want to equip our staff with the necessary tools and time to achieve our one goal of creating and sustaining winning programs where student-athletes wish to compete and that you want to watch.
I want to renew my season tickets, what do I need to do?
No action is required if you plan to renew your tickets. Once the auto-renew date passes, you will be charged for your season tickets. If you need to update your payment information, please refer to the other FAQs below.
What is the main benefit that fans get from the Auto-Renew Process?
Fans whose payments goes through with the auto-renew program will have reduced costs to their season tickets. If your payment information does not work, you will be contacted and given more details on when the reduced costs will be waived. We want to reward our loyal season ticket members by offering a reduced priced who renew on time. Season Ticket Pricing for our sports can be found here.
What if I need to update my payment information? (IMPORTANT)
Please visit riceowls.evenue.net-> My Account in order to update your payment information. From there you can select “Add Card” or “Add Bank Account” for your method of payment
When will the Auto-Renew process take place?
You will be notified 6-8 weeks before the auto-renew process will be completed. Important dates can be found at the bottom of the page.
What if I want to change seat locations or add season tickets?
Please contact the Rice Ticket Office at tickets@rice.edu or calling 713-348-OWLS. Season Tickets that are switched or added on to your renewal before the auto-renew process has been completed will have the discounted pricing.
Is there additional cost with the Auto-Renew Program?
No. There is no additional cost. Renewing through the Auto-Renew Program guarantees the best price on your season tickets.
How many payments are there for the Auto-Renew program?
There is a one time payment for all Women’s Sports Season Tickets. Information on Men's Sports Season Tickets will be released at a later time.
I need to cancel my season tickets, but I have already renewed. Can I get a refund?
There are no refunds for season tickets. Season tickets that are on an auto-renew payment plan (men's sports) may be canceled for future payments, but previous payments will not be refunded.
Important Auto-Renew Dates for 2025-2026 Season Tickets
- March 27th, 2025: Women's Soccer and Volleyball Auto Renew Announcement
- May 22nd, 2025: Women's Soccer and Volleyball Auto-Renew Process takes place.
- May 29th, 2025: Final day to Renew Women's Soccer and Volleyball Season Tickets with discounted pricing.
- August 1st, 2025: Men's and Women's Basketball Auto Renew Announcement
- September 26th, 2025: Women's Soccer and Volleyball Auto-Renew Process takes place.
- October 3rd, 2025: Final day to Renew Women's Soccer and Volleyball Season Tickets with discounted pricing.